QualityCS

QualityCS.com

Quality Computer Sales, LLC.

Custom Built Computers, Web Design, Networking and Full Technical Support Since 1997.......................................Call Us for Your Free Quote: 401-434-8844

www.theoscommercestore.com

Main Menu

Online Payments:

VISA, Mastercard, AMEX, PayPal, Money Order. Sorry, no personal checks!

E-mail us for a quote: qualitycs@aol.com

Visit our retail location Monday - Saturday 2PM - 8PM:
503 Waterman Avenue
East Providence, RI 02914

401-434-8844

Warranties

Keep Your System Healthy

How to Contact Us by Phone

Call QCS Monday through Friday between 2;00pm and 8;00pm Eastern Time.

Our customer service representatives WILL issue Return Merchandise Authorization (RMA) numbers over the phone. If you need to return an item, contact Tech Support or fill out the Online RMA Form.

Sales:
(401) 434-8844

Please call us at 401-434-8844 to find out about our system warranties.

Returns and Repairs

ONLINE RMA LOCATED BELOW

QCS

503 WATERMAN AVE.

EAST PROVIDENCE, RI 02914

Manufacturer Contact Numbers

ONLINE RMA FORM

CUSTOMER RMA REQUEST FORM
Please read carefully all terms & conditions before submitting this request form

	Our representatives can issue RMA numbers over the phone. Fill out the online form below to request that an RMA number be e-mailed to you.
	Please be sure to backup your hard drive, we will not be held responsible for any data loss.
	Warranty work is done for hardware defects only.
	All units must be accompanied by original proof of purchase (copy of invoice)and a valid RMA number. Items returned without an RMA number will not be processed.
	Warranties are void if the factory seal is broken. Customer may be charged as percent-of-warranty repair.
	All Returns are Subject to a 25% Restocking Fee if no problem is detected by the technician.
	Out-of-warranty units & units with virus or software problems will be charged at the rate of $125 per hour.
	Return freight will be at customer's expense.
	Physical damages to unit sustained during transit voids any warranties.
	Please mention all third party hardware (if any) installed in a system. (We are not responsible for any third party hardware or any problem caused by it. Please remove all third party hardware before sending the system for repair.) Invoice Number: Customer Name: Email Address: Address: City: State: Zip: Phone#: Fax#: Item Code: Serial#: Purchase Date: I am requesting a: Replacement Refund* Please be aware that not all returns qualify for a refund. If they do - they might be subject to a restocking fee. Please make sure to read and understand our return policy. Problem Description: (Please be as descriptive as possible) Item(s) being returned must be in original or equivalent packaging with all disks, manuals, registrations cards, etc. Any packages received which are not adequately packaged in original box with original packing material or equivalent packaging, or packages without visible RMA numbers on them will be returned to sender with all warranties void. Return the package prepaid. (sorry, we can not accept COD's) for your safety, please return insured. RMA forms partially filled or without detailed description of the problem may be rejected. If you have read & understood all terms & conditions, please type your initials in the box below (Not initialing in the box will cause your RMA request to be rejected) Initial here: EMAIL TO qualitycs@aol.com

Keeping You Safe: Get unwanted hackers out of your data. We link to these FREE tools to keep your system safe: -- AVG Virus Scran -- Free Virus Scan -- AdAware Personal
Ask the Experts: Got a technical question that is driving you nuts? Take it out on us, not your system! -- Ask a Question -- Archived Answers

Learn More About Quality Computer Sales

Quality Computer Sales is much more than a computer store.

-- Laptop Repair
-- In-Home Service
-- Extended Warranties
-- Web Page Design
-- Networking

QCS serves end-users, military, government, resellers, and educational clients. We pride ourselves in offering low, discounted prices for every product we sell. For large or corporate orders, please contact sales@qualitycs.com, or call us at 401-434-8844 to be assigned a personal sales assistant.